Review flagged transactions

After GL Outlier Detection is configured and running, transactions submitted for approval go through GL Outlier Detection for evaluation.

The evaluation process runs in the background and approvers can see the Outlier column in the List view.

GL Outlier Detection showing flagged entries in the Outlier column.

If you do not see the Outlier column and you're sure that GL Outlier Detection is running, check to see if you're using a custom view. If you are not using the default view, go to Manage views and include Outlier.

List-level icons

The Outlier column shows the state of outlier detection:

  • Empty ( ): The transaction has not been evaluated yet, even though it’s been submitted. Evaluation can take a while after submission.
  • An exclamation mark (Outlier exclamation): At least one line entry in the transaction is an outlier.
  • A dash (Nonoutlier dash): No outliers have been detected in the transaction based on your historical data and the model.

Line-level icons

When reviewing the transaction details, icons on individual transaction lines indicate whether an outlier is flagged as a coding anomaly, an amount anomaly, or multiple anomalies. This makes it easier to pinpoint which item to look for in the submission.

Move your mouse over the icon to see more information. Icons include the following:

  • Coding icon. Coding outlier: the account-dimension, dimension-dimension, or account-journal relationship is an outlier.
  • Amount icon. Amount outlier: the amount-journal relationship is an outlier.
  • Multiple outliers icon. Multiple outliers: there are at least 2 types of outliers.

A list of transactions with indications of why they were flagged. Pointing the mouse to an indicator provides more details.

What to look for when a transaction is flagged

Outlier detection flags irregular amounts and unusual combinations of the following dimensions:

  • Account

  • Department

  • Location

  • Vendor

  • Class

  • Project (if subscribed to Projects)

When you see that a transaction has an outlier, review the transaction details. If a transaction contains an outlier, you'll see the following indicators:

  • A notification appears at the top of a transaction.
  • The Outlier column in the entries table indicates the outlier entry.

To see details about an outlier, move your mouse over the outlier icon.

The next step is yours

GL Outlier Detection provides an additional data point as you make approval decisions. You can approve, manually correct, or decline the transaction.

If you decline a transaction and send it back to the submitter, when it's resubmitted, the Outlier Detection evaluation process is repeated.

The action that you take on the transaction is included when the data model is refined. This information enables ongoing improvement to the data model.

GL Outlier Detection is a helpful tool when approving entries, but it is not a substitute decision maker. No tool—not even AI—is foolproof.

Even if a submission is not flagged as an outlier, review that transaction before approving or declining it. The ultimate decision on which action to take belongs to the approver.

If you’re using Outlier Assistant

If Outlier Assistant is enabled, entries flagged as outliers are sent back to the submitter instead of being sent to the Approver.

In this case, the submitter initially determines if changes are needed to the entry, or they can send it to the Approver as is.

After the submitter updates the entry or determines that it’s correct, it’s sent on to the Approver as usual.