Troubleshoot project contract billing—Construction
The following list includes common problems that you might encounter and their solutions.
Project billables
The Project billables page lists all expenses selected for billing on the Project expenses page. If expenses do not appear in Project billables, check the following:
On the Project expenses page, verify that the expenses were selected to bill. See Select project expenses for billing for more information.
On the Project billables page, verify that you're viewing billable expenses for the correct root project. The Project billables page displays expenses only for the selected project.
Project expenses excluded from billing do not appear in the standard Project billables view. Add the Exclude from billing column to your list view so you can find and filter for these expenses. See Change enhanced list display for more information.
To find and filter for expenses that are on hold, add the On hold column to your Project billables list view. See Change enhanced list display for more information.
Project contract expense invoices
The workbench opens after you complete the required fields. If the workbench does not open, scroll to the top of the invoice page to review a message listing the required fields left to complete. After you complete these fields, select Add or edit project contract billing entries again to open the workbench.
If the Project billable expenses list is empty, check for the following issues:
No project expenses were selected for billing:
Go to the Project expenses page and verify that the relevant expenses were selected for billing. See Select project expenses for billing for more information.
Project expenses are on hold or excluded:
These expenses do not display in the Project billable expenses list. For help clearing billing holds or exclusions, see Review and update project billable expenses for more information.
Project expenses do not have a project contract ID or project contract line assigned:
Assign project contract IDs and project contract lines individually or in bulk when you Review and update project billable expenses.
