Send vendor payment notifications

Vendor payment notifications are usually sent automatically after payment is confirmed. You can also send a payment notification after the payment has been posted, or send a sample notification to yourself to preview what a vendor receives.

Send automatic payment notifications

Automatic payment notifications are sent after payment is confirmed for vendors that have Send automatic payment notification selected on the vendor record.

For standard ACH payments and checks, notifications are sent after you generate the payment file or print checks and then confirm the payments.

Send payment notifications after the payment is posted

Use Print payment copies to send a payment notification after the payment has already been posted.

Payment notifications sent manually from Print payment copies are sent to the vendor primary email address only, unless you enter additional addresses in the Email addresses field. The setting to include secondary email contacts applies only to automatic payment notifications sent after payment is confirmed.

This is useful when:

  • The vendor was not enabled for automatic payment notifications when the payment was processed.

  • The vendor asks you to resend the notification.

  • You need to send the notification to a different email address.

  1. Go to Accounts Payable > All > Payments > Print payment copies.

  2. In the Filters section, select the Payment method that you used.

  3. Select View.

  4. Find the payment and select Email.

  5. Verify that at least one email address is listed in Email addresses.

    If the vendor has an email address, Sage Intacct prefills the field.

    To send the notification to additional email addresses, separate each address with a comma or semicolon.

    Example: ap@vendorcompany.com, payments@vendorcompany.com

  6. Select Print or email.

Preview a payment notification

You can’t preview automatically generated notification emails before Sage Intacct sends them. However, you can send a copy of a past payment notification to yourself to see how similar notifications appear.

  1. Go to Accounts Payable > All > Payments > Print payment copies.

  2. In the Filters section, select the appropriate Payment method.

  3. Select View.

  4. Find a payment and select Email.

  5. Enter your email address instead of the vendor email address.

  6. Select Print or email.

  7. Change the email address back to the vendor email address when you’re done.

Send one notification for multiple bills

Payment notifications are generated based on how you select billsto pay in Pay bills.

If you select and pay each bill for a vendor one at a time, Sage Intacct sends separate payment notifications to the vendor for each payment.

To send one payment notification for multiple bills, select all bills you want to pay for the same vendor before selecting Pay now.

SubscriptionAccounts Payable
User typeBusiness
PermissionsPayment Copies: Run, Print